Quality is a key parameter for customers to select a house cleaner, as illustrated in a recent survey Serviis conducted in Saudi Arabia. Serviis is supporting local professionals to improve their service offering by providing quality guidelines. The quality guideline for house cleaning services and for independent professional cleaners addresses the following topics: Cleaning practices. Resource management. Business development. Continuous improvement. Professional cleaners and cleaning … Continue reading Quality Guidelines for House Cleaning Professionals
Customers are the reason personal drivers are in business. Thus the way personal drivers carry out their jobs presents an image of themselves. Customers will judge personal drivers based on the way they are treated when the personal driver delivers the service. Personal drivers should keep in mind that: They should provide every customer with a professional experience. Customers are the most important people to … Continue reading Quality Guidelines for Personal Drivers
Delivering a high quality service is key to remain competitive and to succeed in the current business environment. This was also confirmed by our customer survey Figure 1 – Key parameters considered when hiring a service provider However some business owners and professionals struggle to improve service quality and retain their customers. A bad experience can drive your customers away for years. Serviis would like … Continue reading Quality Guidelines for Air Conditioning Maintenance and Repair
١٠ خطوات أساسية لشركائنا لضمان مستوى جودة الخدمة ١) حافظ على مستوى عالي من الإحترافية و الأخلاقية بدايةً من التواصل مع العميل و احرص على تحضير حساب مميز (بتزويد صور ومقدمة) وتقديم خدمة ممتازة ٢) تأكد من فهم إحتياجات العميل وذلك بطرح اسئلة قبل وخلال تقديم الخدمة ٣) بعد أن يتم تعيينك من قبل العميل، قم بتخطيط عملك واحرص على أخذ جميع مستلزمات الخدمة معك بما … Continue reading Have you seen Serviis’ 10 points quality Policy for Professionals?